Help Center

Find answers to common questions and get help with Zayka Bill

Getting Started

Learn how to set up your restaurant management system with our comprehensive guide.

  • • How to set up your restaurant profile and basic information
  • • Adding menu items with categories, prices, and descriptions
  • • Setting up QR codes for contactless ordering
  • • Staff account creation and role assignment
  • • Configuring payment methods and billing settings
  • • Setting up table management for dine-in orders

Order Management

Master the order processing workflow from customer to kitchen to completion.

  • • Processing orders from QR codes, dine-in, and takeaway
  • • Kitchen order tickets (KOT) generation and management
  • • Order status updates and real-time tracking
  • • Payment processing with multiple payment methods
  • • Handling order modifications and cancellations
  • • Managing delivery orders and customer information

Staff Management

Efficiently manage your restaurant staff with comprehensive HR features.

  • • Adding employees with detailed profiles and contact information
  • • Attendance tracking with clock-in/clock-out functionality
  • • Payroll management with salary calculations and deductions
  • • Role permissions and access control for different staff levels
  • • Performance tracking and employee reports
  • • Shift scheduling and roster management

Reports & Analytics

Gain insights into your restaurant's performance with detailed analytics.

  • • Sales reports with daily, weekly, and monthly breakdowns
  • • Inventory reports and stock management analytics
  • • Staff performance metrics and productivity reports
  • • Financial analytics including profit and loss statements
  • • Customer analytics and popular menu items
  • • GST reports and tax compliance documentation

Frequently Asked Questions

How do I set up QR codes for my restaurant?

QR codes are automatically generated for each table when you create them in the system. Simply go to Settings → Table Management, add your tables, and the system will generate unique QR codes that customers can scan to view your menu and place orders.

Can I customize the menu layout and design?

Yes, you can fully customize your digital menu with different layouts, colors, fonts, and branding. The system allows you to upload your restaurant logo, choose color schemes, and organize menu items by categories for the best customer experience.

How does the kitchen order ticket (KOT) system work?

When customers place orders, the system automatically generates kitchen order tickets that include all order details, special instructions, and preparation time estimates. Kitchen staff can view these tickets on their devices and update order status as items are prepared, ensuring smooth communication between front-of-house and kitchen.

Is my restaurant data secure and backed up?

Absolutely. All your restaurant data is stored securely in the cloud with regular automated backups. We use enterprise-grade security measures including data encryption, secure servers, and compliance with data protection regulations to ensure your information is always safe and accessible.

Need More Help?

Can't find what you're looking for? Our support team is here to help.

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